The absurdity of it is, think about it, I suppose they legitimately may not want me to run it on several different computers (though I have 3 licenses), but what could it possibly matter if I run it on the same one elsewhere or on a mac with a duplicate GUID? It's just a misguided security concern. So they won't accept the serial number they assigned me. They are computing the Globally Unique IDentifier of my system and finding it matches someone else's. There is no way to register the software to get it out of eval mode, because it says my GUID belongs to someone else, is already assigned to another system. All they do is convert file systems, so how could they possibly make mistakes? Well, I had tried their HFS for Windows, and THAT was outright unusable. Most people are OK with exFAT, though a couple of issues have been reported under OsX, I forget the details. I'm still looking for a good NTFS solution. This software is buggy and destructive, it's all incompetent, they can't even do a serial number registration right. I think this might be how I lost the other files, if the zero length files got plowed under as part of a disk test? In any case this is an honest account of why I am fuming out the ears.įolks, save your files and sanity, save yourself some grief. So Paragon was doing it, even when it was "off". And at that point (with no Paragon at all) all the copy problems went away. Then I rebooted repeatedly and apparently only then did Paragon get totally disabled. Then I found that if I copied them to an intermediate drive first, sometimes it solved it, but not always. What could be happening? I wasted most of the day in Terminal mode, looking for ANYTHING that would explain it. When my applications started falling apart, I discovered that a number of files had been copied as zero bytes in size, whether copied from the Finder or Terminal commands. And I found that the post-copy file count was OK, but the total size was lower on the target HFS drive. So I was copying gigabyte folders from my NTFS drive to my HFS drive, with Paragon off, as part of my getting away from Paragon. Running in Eval mode works for 9 more days, I was waiting for them to contact me, having fixed the GUID calculation on their web site. So? And every time I tried, I had to re-enter my e-mail, and the serial number from scratch, and I WAS starting to get very angry.īut WAIT! It gets better yet. Like not allowing you to start your Volkswagen because someone else has one with the same color and options. The absurdity of it is, think about it, though I suppose they legitimately may not want me to run it on several different computers (though I have 3 licenses), but what could it possibly matter if I run it on the same mac elsewhere, or on a mac that somehow has a duplicate GUID? A duplicate GUID is not even supposed to be possible. I downloaded, and got 3 new serial numbers. When version 14 came out, since I'd purchased 3 licenses, their robots invited me to download the new version 14, compatible (also) with El Capitan. Then they informed me (surprise) that they could not reproduce my problem and stopped writing me. All they do is convert file systems, so how could they possibly do it wrong? Well, I had tried their HFS for Windows, and THAT was outright unusable. It only gives you read\write access to NTFS volumes from MAC.īest regards, Technical Support Team Paragon Software Group Thank you for contacting us! Please specify how our drive could affect deleting files. Then the company replied to my plea for help with the following dismissive note: These files vanished, maybe when the drive was checked by Windows 8 or 10, but bottom line, important files created under Mavericks and Yosemite on my NTFS secondary drive via Paragon NTFS vanished. I have lost several important banking/tax files from my NTFS drive with Paragon v12. I am fuming out the ears, and I humbly suggest people avoid Paragon NTFS altogether.
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